Immunization Access, On Patient Time
The September webinar focused on increased patient access to immunizations, and featured Wendy Goulet, process improvement consultant, and Mandy Kelsay, optimization manager at St. Elizabeth Physicians. Wendy and Mandy have more than 40 years of collective experience in process management, physician practice management, and operations support. Their work includes initiatives in the vaccine space, which has led to improved patient, provider, and staff satisfaction. Most recently, the pair has headed a program to increase patient access to immunizations through leveraging the EMR, streamlining workflows, and utilizing an online scheduling platform.
Patient Satisfaction
Workforce Issues
Productivity Measures
Technology
Quality Measures
Emr
Population Health
Patient Engagement
Telehealth
Access
Operations
Vaccination
Immunization
Patient Care
The September webinar focused on increased patient access to immunizations, and featured Wendy Goulet, process improvement consultant, and Mandy Kelsay, optimization manager at St. Elizabeth Physicians. Wendy and Mandy have more than 40 years of collective experience in process management, physician practice management, and operations support. Their work includes initiatives in the vaccine space, which has led to improved patient, provider, and staff satisfaction. Most recently, the pair has headed a program to increase patient access to immunizations through leveraging the EMR, streamlining workflows, and utilizing an online scheduling platform.
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